Privacy Policy
At Long Beach Solar, helping you manage privacy and the protection of personal information is among our primary concerns. Below are the guidelines we use for protecting the information you provide us during your experience with our company through any means, such as when you use our web sites, interact with us through our products and other services, when we speak with you over the telephone, and if you work directly with our support teams. We also want you to be aware we take careful measures surrounding the information you provide through any of our online support offerings.
Scope
This privacy statement governs only personal information we collect from our customers and online from our web site users ("you"), through Long Beach Solar products, services, software, web sites, contacts or our relationship with you. For the purposes of this privacy statement, "corporate affiliates" means any entity or joint venture that is wholly or partially owned or controlled by Long Beach Solar. "Business partners" means any subcontractor, vendor or other entity with whom we have an ongoing business relationship to provide products, services, or information. "Personal information" means information which identifies you, such as your name, telephone number, and e-mail address. In some cases, the policy may be tailored to account for variances in law in a particular country. However, this policy is intended to be global in nature.
Information We Collect
- We collect the information you give us in order to provide you information, services, inform you about upcoming events.
- We work with consumer marketing companies to help us better target our products and services communications to you.
- We use cookies and other Internet technologies to manage our web sites and e-mail programs, to offer you personalized experiences and to help us manage our web sites.
- When you access our web sites, we will log your IP address in our web server logs. We also collect related information such as browser type, operating system, and Web pages visited to help manage our web sites.
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How We Use Personal Information
- We use personal information to deliver the services and support, or to carry out the transactions you have requested.
- We use the information collected to send communications to you, such as information about products and services available from Long Beach Solar.
- We use the information to customize, analyze, and improve our products, services (including our web site), technologies, communications and relationship with you.
- We use the information to enforce our conditions of sale, web site terms and/or separate contracts (if applicable) with you.
- We use information to prevent fraud and other prohibited or illegal activities.
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Your Choices
- You may instruct Long Beach Solar to stop sending you certain promotional materials (e.g., e-mail messages) by following the unsubscribe instructions provided in our materials.
- Click here to unsubscribe from (opt out of) direct mail, telephone, fax or e-mail communications.
- You may contact Long Beach Solar to determine the types of personal information we process and to correct or update your personal information.
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Protecting Personal Information
We understand the importance of ensuring that your personal information is secure and protected. We use a variety of security technologies and procedures to help protect personal information from unauthorized access, use, and disclosure.
Disclosing Personal Information
- We share your personal information with corporate affiliates to carry out transactions you request or to make our business or that of our corporate affiliates more responsive to your needs.
- We may share your personal information with business partners that help Long Beach Solar carry out transactions you request or help Long Beach Solar to customize, analyze and/or improve our communications or relationship with you, and then only with business partners who share Long Beach Solar's commitment to protecting your personal information.
- We may disclose your personal information in connection with law enforcement, fraud prevention, or other legal action as required by law or regulation, or if Long Beach Solar reasonably believes it is necessary to protect Long Beach Solar, its customers or the public.
- Except as described above, we will not disclose your personal information to other third parties unless you have provided consent.
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Other Important Information
- Long Beach Solar is committed to working with you to obtain a fair resolution of complaints or concerns about privacy.
- Long Beach Solar complies with data protection laws in the countries in which we do business, and we cooperate with data protection authorities and law enforcement agencies.
- For more information about our privacy practices, please contact privacy@lbsolartech.com.
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How to Contact Us
- At Long Beach Solar, your questions, comments and feedback are very important to us. For privacy-related issues, please contact us at privacy@lbsolartech.com or write to us at:
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Long Beach Solar, Inc.
Attention: Privacy
5814 2nd Street, #645
Long Beach, CA 90803
USA